Refund policy

*WE DO NOT OFFER REFUNDS*
J Co. Avenue gladly accepts returns for unwashed, unworn, unaltered products with all tags attached for store credit only.

Returns must be postmarked within 21 days of the date you received your shipment.

Return shipping is at the customers expense. Credit will be issued via email in the form of a gift card for the price the items were purchased at, minus the shipping fee. Original shipping cost will NOT be included in the credit.

Items that are Final Sale, smells of cigarette smoke, laundry detergent, or have visible wear from being worn will NOT be accepted. These items will be shipped back to the customer at the customers expense.

*FINAL SALE ITEMS* include: Bodysuits & Earrings. No exceptions, No exchanges

Please allow 1-5 business days for your return to be processed after it has been marked delivered by the post office.

*DEFECTIVE OR DAMAGED MERCHANDISE*
Please inspect your order immediately upon receipt. J Co. Avenue is NOT responsible for damaged or defective items past our 21 day return policy. If you have received a damaged or defective item, please email jcoavene@icloud.com. If you want to exchange the same item, you will be presented with this option if the item is still in stock. Or you may return for store credit, whichever you prefer.